Why do your colors not match another print job I received from another printer?

Because of differences in printing technology, inks, papers, and pre-press file preparation, no printer will produce the same colors exactly as another printer. Slight color variations will occur from print shop to print shop which is what makes it so important to find a print, design, and marketing provider you can trust.

Do ya'll spell check my items?

We make every attempt to go over files to ensure proper setup and layout, however we cannot go through all your text and content and thus all spelling errors are your responsibility to catch during the proofing process. Spelling errors are not a reason for a free reprint.

What if I need to cancel an order once it's been placed?

Orders can be canceled at any time until they go into production. Once proofs are approved and your order goes into production, your order can no longer be canceled.

How do turnaround times work?

Turnaround times do not begin until PROOFS ARE APPROVED. Once proofs are approved, each item has a turnaround time that you choose during order processing. Depending on the time proofs are approved will depend on when your first day of production will begin. Just because an order is placed, does not mean the turnaround time begins.